Service Management Training Lead (12-Month Contract) with eDV

Grassroots Recruitment is seeking a Service Management Training Delivery Specialist for a 12 month contract, based in London (Gloucestershire possible). You will design, deliver, and evaluate a comprehensive training programme supporting the rollout of new Service Management processes and tooling across 5,000+ users.

This hands-on, high-visibility role spans needs analysis, curriculum design, live delivery, and post-course evaluation, tailoring delivery from self-serve guides to instructor-led

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