Store Ops Lead: Customer Service & Growth

Company: Sainsbury's
Apply for the Store Ops Lead: Customer Service & Growth
Location: North East
Job Description:

Sainsbury’s in the North East is looking for a Customer & Trading Manager to lead day-to-day store operations, ensuring service, availability and safety standards are met. You will coach a team and take sole responsibility for shop performance in the absence of more senior management.

The role focuses on delivering excellent customer service, managing performance and disciplinary matters, and ensuring accurate scheduling and payroll while maintaining strong KPI results.

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Posted: September 6th, 2026