Regional Customer Experience Manager

Sustainable Building Services Ltd delivers domestic retrofit and energy-efficiency programmes in occupied homes across the UK. We are recruiting four Regional Customer Care Managers to lead our regional CLO teams in North West, East Midlands & West Yorkshire, Midlands and South, with a focus on service improvement rather than frontline support.

You will lead the CLO teams, manage performance, support recruitment and training, and drive a culture of accountability, empathy and continuous

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