Operations & Process Improvement Specialist

ScottishPower, part of the Iberdrola Group, is recruiting a Business Process Expert in Glasgow. Hybrid work, permanent contract, with a salary from £47,200 plus up to 10% bonus and extensive benefits.

You’ll support end-to-end operational processes, work with tech and operations teams, and help improve customer journeys. You’ll analyze issues, develop improvements, and create dashboards to provide business insights, while collaborating with cross-functional teams across Customer, operations and

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