The Hotel
Set within a beautifully restored former Magistrates’ Court dating back to 1905, The Dixon, Tower Bridge – Autograph Collection is a boutique lifestyle hotel that seamlessly blends historic character with contemporary design. Located moments from Tower Bridge, the hotel features 193 stylish bedrooms, a vibrant restaurant and bar, and a strong connection to the local community.
As part of Autograph Collection by Marriott, The Dixon celebrates individuality, craftsmanship, and storytelling, creating memorable experiences for every guest.
What we offer
- Staff rate across all Marriott brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C’s apply)
- Additional annual leave entitlement based on length of service
- Impact Day – a paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the Role
As Food & Beverage Manager, you will lead all Food & Beverage operations across the hotel, including the Restaurant, Bar, Café and Meetings & Events. Working closely with the Hotel Manager and Executive Head Chef, you will be responsible for delivering exceptional guest experiences, developing high-performing teams, driving commercial success and ensuring the highest standards of quality, service and compliance across all outlets. This is a hands‑on leadership role requiring a strong operational presence, commercial awareness and a passion for hospitality.
Key Responsibilities
- Lead, coach and develop the Food & Beverage team.
- Oversee recruitment, onboarding, training and succession planning across all outlets.
- Drive exceptional guest experiences and consistently high service standards.
- Monitor guest feedback and implement actions to continuously improve performance.
- Ensure compliance with all brand standards, health & safety, food safety, allergen and licensing requirements.
- Manage labour, payroll, food and beverage costs in line with budget and business targets.
- Deliver revenue growth through effective sales initiatives, promotions and outlet visibility.
- Work closely with Sales, Marketing and Revenue teams to maximise business opportunities.
- Oversee stock control, purchasing processes and inventory management.
- Analyse departmental performance and implement strategies to improve profitability and operational efficiency.
- Lead departmental meetings, communicate business objectives and ensure alignment across all teams.
About You
- Previous experience as a Food & Beverage Manager, Restaurant General Manager or similar leadership role within a hotel or multi-outlet hospitality environment.
- Proven experience leading, motivating and developing large teams.
- Strong commercial awareness with experience managing budgets, payroll, stock control and departmental profitability.
- Excellent leadership, communication and stakeholder management skills.
- Sound knowledge of food safety, health & safety, allergen management and licensing requirements.
- Highly organised with the ability to manage multiple priorities in a fast‑paced environment.
- Passionate about delivering exceptional guest experiences and creating a positive team culture.
- Flexible and adaptable, with a hands‑on approach to leadership.
Desirable
- Experience overseeing Meetings & Events operations.
- Experience within a branded hotel environment.
- Knowledge of systems such as Micros, Fourth or similar hospitality platforms.
- Hospitality qualification or degree.
If you are passionate about hospitality, people development and driving exceptional guest experiences, we would love to hear from you.
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