Customer Services Officer

Company: Morgan Mckinley (Crawley)
Apply for the Customer Services Officer
Location: Horsham
Job Description:

MorganMcKinleyisrecruitingaCustomerServicesOfficeronbehalfofaleadingorganization.Thisagencyroleinvolvesdeliveringoutstandingsupporttoclients,internalteams,andpartners,ensuringhighstandardsofservice,compliance,andefficiency.Theidealcandidatewillbecustomer-focused,proactive,andabletomanagemultipleprioritiesinafast-pacedenvironment.

MainDutiesandResponsibilities

  • Respondpromptlyandprofessionallytocustomerquestions
  • Assistwithdataanalysis,cleansing,andsystemmigrations
  • Supporttherolloutofnewsystemsandprocesses
  • Delivertrainingsessionsinpersonandremotely
  • Testsystemupdatesandprovidefeedback
  • Followpoliciesondataprotectionandconfidentiality
  • Focusondeliveringexcellentcustomerserviceandcompliance
  • Keepdevelopingyourskillstostaycurrentinyourrole

AboutYou

  • Previousexperienceincustomerserviceorsupportroles
  • Goodcommunicationandproblem-solvingskills
  • Comfortableworkingwithdataandsoftware
  • Reliable,proactive,andeagertolearn
  • Abletoworkwellindependentlyandaspartofateam

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Posted: September 6th, 2026