Customer Care Technician

Company: Foresite Recruitment Limited
Apply for the Customer Care Technician
Location: Durham
Job Description:

Customer Care Technician | North East | Up to £36,000

We’re currently working with a leading UK housebuilder who are looking for an experienced Customer Care Technician to join their team.

This is a great opportunity for a skilled multi-trade professional with experience within new build housing, maintenance or customer care.

The Role:

  • Attend new build properties to investigate and resolve customer defects
  • Complete a range of multi-trade repairs and remedial works
  • Carry out snagging and finishing works to a high standard
  • Liaise professionally with homeowners and provide excellent customer serviceManage your own workload and appointments across multiple developments
  • Ensure works are completed efficiently and within agreed timescales
  • Maintain high standards of health & safety and workmanship

About You:

  • Previous experience as a Customer Care Technician, Multi-Trader, Maintenance Operative or similar
  • Strong knowledge of general building and maintenance works
  • Skilled across multiple trades – ideally joinery, carpentry, plastering, plumbing and decorating
  • Excellent communication and customer service skills
  • Full UK driving licence
  • New homes experience is highly desirable, but open to other profiles

Why consider it?

✔️ Established housebuilder

✔️ Company van (for personal and business use) + fuel card

✔️ Permanent opportunity

✔️ Strong pipeline of developments

✔️ Excellent opportunity to build a long-term career within new homes

Interested?

Drop me a message or send your CV over for more information.

07476 876698

ryan.evans@foresiterecruitment.co.uk

Posted: September 7th, 2026