Receptionist

Job Description

n Receptionist & Administration Assistantn n Location: East Lothiann Hours: Full Timen Contract: Temporary (ongoing)n n About the Rolen n n We are currently recruiting for a professional and customer-focused Receptionist & Administration Assistant to join a busy facilities and workplace services team based in East Lothian.n n n This is an excellent opportunity for an organised individual who enjoys working in a front-facing role, providing exceptional customer service while supporting the day-to-day administration of a busy site.n n Key Responsibilitiesn n n

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• Welcome visitors and provide information, guidance, and signposting both in person and remotely.

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• Manage meeting room bookings and ensure rooms are prepared for use.

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• Answer, screen, and redirect incoming telephone calls.

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• Maintain a tidy, professional, and welcoming reception area.

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• Provide administrative support to the wider site team.

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• Support office security processes, including controlling building access and following site procedures.

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• Work collaboratively with colleagues across multiple departments to deliver a high-quality service.

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• Carry out general administrative duties as required.

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About Youn n n To be successful in this role, you will have:n n n

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• Previous experience in a Receptionist, Front of House, Customer Service, or Administrative position.

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• Strong Microsoft Office skills.

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• Experience using general office equipment.

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• Excellent written and verbal communication skills.

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• A professional and approachable manner.

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• Strong organisational and multitasking abilities.

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• The ability to work proactively and resolve issues effectively.

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• A genuine commitment to delivering excellent customer service.

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