Service Delivery Lead – Hybrid, AI & Growth

Company: Opus Recruitment Solutions
Apply for the Service Delivery Lead – Hybrid, AI & Growth
Location: North East
Job Description:

Opus Recruitment Solutions is seeking an experienced Service Manager for a 12-month fixed-term contract in Newcastle. The hybrid role combines on-site collaboration with remote coordination, leading client engagements and cross-functional teams to drive service delivery excellence.

You will manage significant incidents, align services with client objectives, and drive continuous improvement while exploring opportunities to grow existing SoWs.

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Posted: September 7th, 2026