Customer Insights & Modelling Strategist

Company: Caffe Nero
Apply for the Customer Insights & Modelling Strategist
Location: City of Westminster
Job Description:

Caffè Nero in Covent Garden, London, seeks a Customer Insights & Modelling Executive to turn customer data into actionable insights that improve CRM, loyalty engagement and value. You will collaborate with the data agency and internal teams to develop segmentation, propensity models and lifecycle targeting for activation and retention.

You’ll measure CRM campaigns, optimise journeys and reporting, and translate insights into practical audience selections and campaign logic with strong QA and

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Posted: September 7th, 2026