Second-Line Desktop Support Specialist

Wescot Credit Services in Hull – HU1 is seeking a Desktop Service Analyst to join the Desktop Services Team. This permanent role is 35 hours per week, predominantly on-site, with a mix of face-to-face and remote support for colleagues across the organisation.

You will act as a key escalation point for hardware, software, Microsoft 365, networking and endpoint issues, delivering high-quality customer service while contributing to IT projects, device deployments and continual service improvements.

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