Customer Service Advisor(Known internally as a Senior Property Services Advisor)
Beeston, NG9 1 LA – 29,025 – 30,553 – 37.5 hours, Monday to Friday
Fixed-term contract (6 months) commencing 5 October 2025
Free parking available (subject to availability)
The office is conveniently located just a 10-minute walk from Beeston Train Station.
Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries.
As a Senior Customer Service Advisor, you’ll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.
Why Join Us?
- Competitive salary and benefits package
- Full training and ongoing development
- Supportive and inclusive team environment
- Opportunity to make a real difference to customers
- Hybrid working available once fully trained (on applicable shifts)
What We’re Looking For
- Excellent communication and problem-solving skills
- A positive, customer-focused attitude
- Ability to thrive in a busy team environment
- Previous customer service experience is desirable but not essential
You’ll be required to work between 8am and 6pm, Monday to Friday, on a rotating shift basis. Once fully trained, you’ll have the flexibility to work remotely when on a 10am to 6pm shift.
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