Internal Sales Representative

Internal Sales & Business Development Manager

Didcot Area (Office Based)

£28,000 – £38,000 + Quarterly Bonus

Full Time | Permanent

Reed are partnering with a specialist supplier within the industrial and technical products sector to recruit an Internal Sales & Business Development Manager.

This is an excellent opportunity for a commercially driven sales professional to join a successful and growing business, managing existing customer relationships while proactively developing new business opportunities.

Working closely with customers across trade and industrial markets, you’ll be responsible for delivering outstanding service, identifying growth opportunities, and contributing to the continued success of the sales team.

Key Responsibilities

Account Management

• Manage and develop a portfolio of existing customer accounts
• Act as the main point of contact for customer enquiries, orders and after-sales support
• Build strong long-term relationships with customers
• Identify upselling and cross-selling opportunities
• Prepare and follow up quotations to maximise conversion rates
• Maintain accurate customer records and CRM data
• Support external sales representatives with sales administration activities

Business Development

• Identify and target new business opportunities within industrial and trade sectors
• Generate leads through telephone, email, LinkedIn and other channels
• Qualify prospects and arrange sales discussions where appropriate
• Deliver engaging product and service presentations
• Work towards agreed sales targets and KPIs
• Support sales and marketing campaigns to drive business growth

Sales Administration & Reporting

• Maintain an accurate sales pipeline and forecasting information
• Produce regular sales activity reports
• Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction
• Keep CRM systems updated with customer interactions and opportunities

What We’re Looking For

Essential

• Previous experience in internal sales, account management or business development
• Strong communication and relationship‑building skills
• A proactive and target‑driven approach
• Excellent organisational and time‑management skills
• Strong administration skills with high attention to detail
• Experience using CRM systems and Microsoft Office applications

Desirable

• Experience within industrial products, engineering supplies, trade distribution or manufacturing environments
• Knowledge of technical products and solutions
• Experience using ERP or order management systems
• Proven track record of achieving or exceeding sales targets

What’s on Offer?

• £28,000 – £38,000 basic salary dependent on experience
• Quarterly performance‑related bonus
• 25 days holiday plus bank holidays
• Pension scheme
• Ongoing training and development
• Long‑term career progression opportunities within a growing business

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