Global Service Delivery Director — Experience & Performance

WPP ET is seeking a Director of Service Delivery to lead the delivery and continuous improvement of core enterprise technology services across a global landscape. You will own service performance, governance and the service desk, while guiding key vendor relationships to deliver high-quality outcomes for colleagues.

The role requires deep experience in service delivery leadership, outsourcing and large-scale operations, with a strong focus on service quality, availability and cost management.

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