Core Responsibilities
As an IT Systems Engineer you will:
- Lead and deliver ERP projects from inception through implementation and go-live phases.
- Engage and collaborate with senior stakeholders to drive strategic alignment and project momentum.
- Conduct thorough requirement gathering and oversee system discovery processes.
- Design, implement, and maintain IT systems and networks to meet organizational needs.
- Manage integration efforts for IT applications while ensuring seamless functionality.
- Monitor and enhance IT service performance using defined KPIs and SLAs.
- Develop and present service delivery reports for executive review.
- Ensure system security, data protection, and adherence to licensing regulations.
- Manage hardware and software procurement to optimize cost-effectiveness.
- Provide secure remote access for users and address technical crises swiftly.
- Train and mentor IT staff, fostering skill development and operational excellence.
- Oversee system upgrades, reliability testing, and implementation of backup protocols.
- Maintain up-to-date knowledge of emerging technologies and best practices.
Working Conditions
- Based on-site Chigwell, Essex, IG6
- Standard hours: 9:00 AM 5:00 PM.
- Extensive travel within the UK to support subsidiaries.
Key Skills and Abilities
- Strong communication and leadership skills with the ability to convey technical concepts to non-technical audiences.
- Proficiency in business support software and IT frameworks such as ITIL, Scrum, or Prince 2.
- Exceptional project management, resource planning, and problem-solving capabilities.
- Adept at fostering collaboration across diverse teams and stakeholders.
- Detail-oriented with a focus on delivering high-quality, user-centric IT solutions.
Qualifications and Experience
- Bachelors degree in Computer Science, Information Systems, or Software Engineering.
- Proven experience in programming, database management, and remote team coordination.
- Certification in ITIL or similar frameworks is an advantage.
Why Join Us?
This is an opportunity to take a lead role in shaping our IT landscape, enabling innovation, and supporting organizational growth on a global scale. Be part of a dynamic team driving impactful technological transformation.
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