Company: Travelzoo
Location: Manchester
Job Description:
Travelzoo invites an experienced professional to join our global team in Manchester to lead customer service operations, focusing on German-speaking members and client success. You will partner with Sales and Production to resolve travel-offer issues, manage billing disputes, and enhance the member journey with data-driven insights.
The role emphasizes quality assurance, performance auditing, and delivering actionable recommendations to improve agent effectiveness.
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Posted: September 8th, 2026