Customer Success & Support Specialist (Hybrid)

TES is seeking a Customer Support/Success professional to help customers realise value from our multi-product Edtech platform. The role blends proactive account health checks with hands-on issue resolution, delivering a high-quality service across products.

You will own in-life support, reduce hand-offs, capture feedback, and contribute to knowledge base improvements, while maintaining strong CSAT and collaboration with global teams in a hybrid UK setting.

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