Customer Service Lead — Logistics, Coaching & Benefits

Company: Jobs Region Group
Apply for the Customer Service Lead — Logistics, Coaching & Benefits
Location: London
Job Description:

DHL in the United Kingdom is seeking a Customer Service Team Leader to support a busy contact centre and deliver excellent customer service. You will coach the team, monitor queries, and ensure timely resolution while upholding DHL’s standards.

The role requires leadership, analytical abilities, and proficiency with Excel and Access to produce accurate reports. A strong customer-focused mindset will help drive improvements and team performance.

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Posted: September 8th, 2026