Travel Administration / Operations Executive

Travel Administration/ Operations Executive up to £28k plus extras

We have an exceptional opportunity for someone ideally with travel industry experience to join our friendly administration / operations team based in Central London.

Travel Operations Executive Job specification

• Efficiently executing administration tasks and processes within Kirker Holidays.

• Thoroughly checking all aspects of the invoice ensuring that every detail is correct

• All communications to hotels and ground agents is requested and accurate.

• Making sure that all airline tickets have been booked correctly and correspond to the booking details.

• Liaise with the reservations team on errors and queries arising from the checking procedure.

• Writing and preparing the final travel itinerary of a clients holiday

• Support the Kirker Concierge and book ‘Kirker Extras’ such as museum entrance tickets, walking tours etc

• Support and cover for the Operations team including ensuring the contents of the Kirker wallets are produced and compiled in an accurate and timely manner

• Running rail reports, reviewing content and booking rail tickets as appropriate

• Entering Advanced Passenger Information (API) onto Darwin (our reservations system).

• Chasing and re-confirming hotel confirmations

• Logging and dispatching of Brochure requests

• Re-confirming hotel confirmations and liaising with hotels accordingly

Travel Operations Executive Personal skills

• Precision and attention to detail

• Experience of Amadeus (or similar GDS) is preferred but not essential as training can be given

• Strong organization skills

• Highly motivated, enthusiastic and confident

• Ability to multi-task, thrive under pressure and be a good team player

• Excellent communication skills both verbal and written

• Customer focused with the ability to immediately resolve any issues

• Ability to manage time effectively in order to arrange workload and prioritize key tasks

• Excellent travel knowledge would be ideal but not essential

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