Hybrid 2nd Line Service Desk Consultant – IT Infrastructure

CAP Resourcing is recruiting an experienced 2nd Line Service Desk Consultant to join a Microsoft-designated Managed IT Services Provider. You will act as a key escalation point, resolving complex incidents across on-prem and cloud environments from UK hubs such as Newcastle upon Tyne, Bristol, and Glasgow.

The role offers hybrid/flexible working, a salary up to £40k with a bonus, and benefits including pension, life assurance and healthcare.

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