Locum Medical Secretary (SystmOne)NHS GP PracticeLondon W2We are looking for an experienced Locum Medical Secretary to join a busy NHS GP practice in London W2. This is a full-time, Monday to Friday locum role offering a competitive hourly rate.Role PurposeYou will provide high-quality administrative and secretarial support to GPs and the wider primary care team, ensuring accurate patient correspondence, efficient diary management and smooth day-to-day practice operations using SystmOne.Key Responsibilities* Type and produce clinic letters, referral letters, test result correspondence and other clinical documentation from dictation or electronic templates, ensuring accuracy, confidentiality and timely turnaround* Manage GP and clinician diaries: book, amend and prioritise appointments; coordinate home visits, urgent slots and clinic sessions* Use SystmOne to update patient records, scan and file correspondence, process e-requests (e.g. prescriptions, referrals, fit notes) and track outstanding tasks* Handle telephone and email enquiries from patients, hospitals, community teams and other agencies, triaging appropriately and escalating clinical queries to the right clinician* Prepare documentation for clinics, MDTs and meetings; collate case lists, print notes/records and record outcomes as required* Process and chase test results, referrals and hospital correspondence; ensure actions are logged and completed in line with practice protocols* Support the reception/admin team with cover when needed, including prescription processing, patient queries and general administrative duties* Maintain strict confidentiality and comply with GDPR, data protection, safeguarding and information governance policies* Adhere to practice policies, NHS standards and CQC requirements, contributing to a safe, efficient and patient-focused serviceEssential Skills and Experience* Minimum 2 years’ experience as a medical secretary or similar clinical admin role within a GP practice or NHS setting* Proven experience using SystmOne for diary management, correspondence and patient records* Excellent audio and copy typing skills with high accuracy and speed; strong command of medical terminology* Confident handling sensitive patient information with a clear understanding of confidentiality and data protection* Strong organisational skills, able to prioritise a varied workload in a busy practice environment* Excellent communication skills (telephone, email and face-to-face) with patients, clinicians and external agencies* Ability to work independently, take initiative and adapt quickly to changing prioritiesDesirable* AMSPAR or similar medical administration qualification* Experience working in a London GP practice or familiarity with local primary care pathways* Familiarity with CQC requirements and primary care complianceThis post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions aboutthis role, please don’t hesitate to get in touch.
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