On‑Site IT Support Technician – First-Line Help Desk

The Acorn Group is seeking a Desktop Support Technician in Liverpool City Centre to be the first point of contact for IT issues and security incidents. This on-site role involves deskside and remote support, ticket management, and adherence to SLAs during a 37.5-hour week.

You will perform system checks, manage network connectivity, backups, and security tasks, delivering efficient user support and contributing to continuous improvement of IT services.

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