Credit Controller

Company: Downey Osborne Limited
Apply for the Credit Controller
Location: Belfast
Job Description:

Were recruiting a Credit Controller to join a busy and growing Finance team within an established and successful business.

This is a hands-on role suited to someone with previous credit control or accounts experience who enjoys working with customers, managing outstanding balances and taking ownership of their workload. Youll be part of a supportive team where accuracy, communication and a proactive approach are valued.

The role offers variety, responsibility and the opportunity to develop your experience within a stable and growing organisation.

What We Offer

  • Competitive salary, dependent on skills and experience

  • Permanent role

  • Flexi time

  • 31 days holiday

  • Belfast City Centre

  • Cycle to work scheme

  • Career progression

  • Join an established team

About You

Were looking for someone who is confident, organised and proactive, with previous experience in credit control or a similar finance position.

Youll be comfortable communicating with customers, managing your own workload and working with colleagues across the business to resolve queries and outstanding payments.

Youll ideally have:

  • Previous experience in a Credit Control or similar finance role

  • Excellent organisational skills and strong attention to detail

  • A proactive and self-motivated approach

  • The ability to work independently and as part of a team

  • Excellent communication and interpersonal skills

  • Confidence dealing with customers and handling queries professionally

  • Good IT skills, including Microsoft Word and Excel

  • Experience working with finance or accounting systems

  • Knowledge of credit control processes and procedures

  • Knowledge or experience of the small claims process would be advantageous

About Your New Role

Always

  • Proactively manage outstanding customer accounts and ensure payments are received within agreed terms

  • Send invoices and statements to customers

  • Maintain accurate and up-to-date debtor records

  • Reconcile and maintain customer accounts

  • Liaise with customers regarding outstanding balances and payment queries

  • Work closely with internal departments to resolve account issues

  • Ensure all relevant records and documentation are maintained accurately

Often

  • Carry out credit checks on new and existing customers

  • Establish and review appropriate credit terms

  • Prepare aged debt reports and provide information to management

  • Negotiate payment terms where appropriate

  • Follow up overdue accounts by telephone, email and other appropriate methods

  • Identify potential credit risks and take appropriate action

  • Respond to customer queries promptly and professionally

Occasionally

  • Manage the small claims process, including preparing and submitting claim documentation

  • Assist with reporting and analysis

  • Support improvements to credit control processes and systems

  • Assist with wider finance projects and ad hoc tasks as required

Never

  • Be expected to compromise on accuracy or customer service

  • Never have to fight over the last biscuit in the office.

WHJS1_NI

Posted: September 9th, 2026