Dynamic 1st Line IT Support Engineer — Hybrid (Gloucester)

Experis is seeking an IT Support Engineer (1st Line) in Gloucester to deliver high-quality remote support to a broad client base. You will take ownership of incidents from initial contact to resolution and help move the service desk toward proactive problem management.

The role offers hybrid working with two days in the Gloucester office and opportunities to progress into 2nd/3rd line, Cyber Security, AI & Automation, and project delivery within a growing team.

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