Credit Controller

We are looking for a Credit Controller to join our Clients established Finance Team, taking responsibility for managing outstanding debt and maintaining strong customer relationships.

What You’ll Be Doing:

• Proactively reducing outstanding debtor balances through high-volume telephone, email and written collections
• Managing and resolving customer queries relating to outstanding balances and payments
• Leading regular arrears meetings with key internal stakeholders
• Investigating and resolving unallocated cash queries
• Issuing invoices, statements, tax receipts and reminder letters
• Reconciling customer ledger accounts and ensuring balances remain accurate
• Managing outstanding queries and following up with internal teams where required
• Monitoring aged debtor reports and providing regular updates on debt position and progress
• Maintaining effective communication with the wider Finance Team and other internal departments
• Dealing with day-to-day finance and customer instructions as required

What We’re Looking For:

• Previous experience within Credit Control, Accounts Receivable or a similar finance role
• Confident making a high volume of telephone calls and chasing outstanding payments
• Strong communication and customer service skills
• Excellent attention to detail with good reconciliation and problem-solving abilities
• Comfortable handling queries and challenging conversations professionally
• Good organisational skills and the ability to manage a busy workload
• Confident working with Excel and finance/accounting systems
• A proactive approach with the ability to work independently and as part of a wider team

Benefits on Offer:

• Competitive salary depending on experience
• Supportive and collaborative Finance Team
• Opportunities for career development
• Training and ongoing professional development
• Company benefits package
• Modern working environment

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