Shift Coordinator
Royal Mail Parcel Hub – Stoke-on-Trent – ST6
Temporary Contract: Mid-September – End of December
Tuesday to Saturday: 05:30-14:30
Hourly Rate: £13.50-£14.00 per hour
Join One of the UK’s Largest Peak Operations
Pertemps is recruiting for a Seasonal Shift Coordinator to support the delivery of one of Royal Mail’s busiest parcel operations during the Christmas peak.
Working alongside the Hub Management Team, you’ll help coordinate a large temporary workforce, ensuring every shift is fully staffed, workers are supported throughout their assignment, and the operation runs safely and efficiently.
If you enjoy working in a fast-paced environment, solving problems and supporting people, we’d love to hear from you.
What You’ll Be Doing
As a Shift Coordinator you’ll be responsible for the smooth running of your allocated shift, including:
- Managing the attendance of temporary workers.
- Signing workers in and out each shift.
- Managing no-shows, lateness and absence.
- Contacting replacement workers to maintain staffing levels.
- Supporting new starters and ensuring they settle into their roles.
- Carrying out regular welfare checks with temporary workers.
- Supporting payroll by ensuring attendance records are accurate.
- Completing shift reports and communicating key updates during handovers.
- Helping to deliver workforce targets across a 24/7 operation.
We’re Looking for People Who
- Are organised and able to prioritise competing tasks.
- Have excellent communication and people skills.
- Enjoy working in a busy, fast-moving environment.
- Can remain calm under pressure.
- Are proactive and enjoy solving problems.
- Can work independently while being part of a wider team.
Experience
Experience in any of the following would be beneficial:
- Recruitment
- Warehouse or Logistics
- Team Leader or Supervisor
- Retail
- Hospitality
- Transport & Distribution
- Customer Service
Full training will be provided.
Project Timeline
- Contract Start: Week commencing 5th October
- Contract End: End of December 2026
Ready to Apply?
Click Apply Now and a member of the team will be in touch. We are recruiting immediately, so early applications are encouraged.
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