24/7 Helpdesk Operator – Shift Rotations & Customer Support

Sodexo Group is seeking a Helpdesk Operator at Delta Business park in Swindon, SN5 7WZ. The role involves working with a high-profile blue light service organisation, handling customer inquiries via phone or email, and recording service requests in CAFM.

The post starts with 40 hours per week, Monday to Friday, shifting later to a 4 on/4 off 24/7 pattern. The ideal candidate will log calls accurately, monitor BMS, escalate issues, work with the delivery teams, and maintain information security

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