Customer Experience & Service Lead

Motorpoint in Maidstone is seeking a Customer Service Manager to lead the customer journey from vehicle handover to delivery. You will oversee the team, ensure outstanding service, and resolve issues promptly to maintain our high customer-satisfaction standards.

The role requires strong leadership, excellent communication, and the ability to coordinate cross-department activities. A full UK driving licence is essential, and the position includes a 40-hour week on a 5-out-of-7 rota with weekend

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