IT Support Specialist – Cross-Platform Helpdesk

Methods Business and Digital Technology in London is seeking a driven IT Helpdesk professional to provide first-line support for colleagues, manage Salesforce tickets, and resolve hardware/software issues across Windows and MacOS devices. The role includes asset management, documentation, and collaboration on IT projects within a security-conscious environment.

The successful candidate will handle incident logging, user assistance, and participate in supplier relations while contributing to

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