Customer Service/Admin Apprentice GP Surgery

Company: McArthur Dean Training Ltd
Apply for the Customer Service/Admin Apprentice GP Surgery
Location: Grimsby
Job Description:

The practice aims to provide and maintain comprehensive and personalised patient care and service that is evidenced based, taking into consideration the available NHS resources. We aim to continue to improve the personal development of all staff to achieve our mission.

Apprenticeship Standard

Candidates will study Customer Service Practitioner Level 2 Framework via McArthur Dean Training and in addition the candidate will be supported by on-going training and support from the employer.

Job Spec

  • Answering calls; communicating with patients/other visitors in person
  • Assisting with appointments
  • Assisting with day-to-day enquires
  • Liaising with staff members

Person Spec

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

Hours of Work

30 hours per week.

Rate of Pay

Apprenticeship Minimum Wage (£8.00 per hour)

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Posted: September 11th, 2026