Housing Resident Services Advisor – Part-Time, Hybrid

New Forest District Council is recruiting a part-time Customer Services Officer for Housing in Lyndhurst. You will be the first point of contact for residents, handling calls, emails and web queries while supporting Housing teams.

The role requires strong ICT and organisational skills to prioritise tasks in a busy housing contact centre, with a fixed 24-hour week and hybrid working (office-based 50%). Applicants should have excellent customer service and administrative abilities.

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