Frontline Customer Service Advisor – Hybrid

Company: East Herts District Council
Apply for the Frontline Customer Service Advisor – Hybrid
Location: Hertford
Job Description:

East Herts District Council in Hertford/Bishops Stortford is recruiting for a front-line customer service role on a fixed-term contract. You will advise residents across benefits, council tax, parking and waste, delivering prompt and courteous service in person, by phone or email.

The role offers flexible working arrangements after training, with 37 hours per week and a salary of £30,023–£32,046. Training and performance reviews underpin the progression and potential for hybrid home-working.

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Posted: September 11th, 2026