Hybrid Customer Complaints Specialist Growth & Impact

ROI in Milton Keynes is seeking a Customer Complaints Advisor to support customers across phone, email and webchat, delivering professional, empathetic and efficient resolutions. You’ll work within a collaborative, high-performing team, taking ownership of cases from start to finish and ensuring interactions reflect our high standards.

This is a busy, fast-paced role where you’ll manage a high volume while maintaining attention to detail and meeting service levels.

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