1st Line Service Desk Technician — Customer Support

Appello is seeking a Service Desk 1st Line Technician to be the friendly first point of contact for digital support. You’ll log, triage and manage support cases, provide first‑line troubleshooting and guide customers through solutions with calm, clear communication.

This office-based role in New Milton, Hampshire involves 35 hours per week, Monday to Friday, with a 9am–5pm window and a 1-hour lunch; starts 28 September 2026. Pre-employment screening applies.

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