Warranty Administator- Field Support

Job type: PermanentLocation: WrightbusClosing date: Friday 25 Sep 2026 08:00

“We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.”

The Job Summary:

Wrightbus is the fastest growing production company in Europe. We are looking for a Warranty Administrator to join our team, taking responsibility for day-to-day Warranty administration duties.

The Role:

• To ensure all warranty claims are processed effectively to assist customers and engineers in the field
• Processing parts orders to support in field technicians in vehicle repairs
• Ensuring claims comply with company policies
• To ensure departmental invoices are processed for Management approval
• To ensure all cost related queries are handled daily in a prompt and efficient manner
• To ensure mobile service engineers timesheets are captured, and any queries are handled in an efficient manner to ensure prompt resolution
• Arrange flights, hotels, car hire etc required within Parts & Service travel needs
• Ensure approved Purchase requests are processed with Purchasing team
• Reconcile warranty parts cost of sales
• Reconcile supplier recharge claims
• Invoice any retail work carried out in the field

The Requirements:

• 5 x GCSE’s (or equivalent) including English and Maths to grade C or above.
• Minimum 1 year’s office experience working in an administrative capacity
• Experience of collating data
• Experience of MS Office / Excel

The Benefits:

• Life Insurance
• Medicash scheme
• Discount with local businesses e.g. Galgorm Spa Resort and McAtamney’s.
• Free car parking
• Canteen
• Career progression
• Professional development
• Flexitime

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To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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