Customer Service Manager – People & Performance

Chemist4U, a leading UK online pharmacy, is hiring a Customer Service Manager to lead a high‑performance team responsible for service, retention and post‑sales support across products and channels. Reporting to the Head of Customer Service, you will drive engagement, coaching and operational excellence from our Lancashire site.

You will manage multi‑channel customer care with a focus on patient experience, ensuring quality, regulatory compliance and continuous improvement.

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