Reception and Customer Service Administrator

Company: Confidential
Apply for the Reception and Customer Service Administrator
Location: Catcliffe
Job Description:

Your New Company Hays Business Support are delighted to be recruiting for a Reception & Customer Service Administrator on behalf of a well-established organisation based in Wath-upon-Dearne. This is an excellent opportunity for an experienced administrator who enjoys a varied role combining front-of-house reception, facilities administration and customer service support.

Due to the urgent nature of this requirement, applicants must be available to start work immediately and not be subject to a notice period.

Applicants must be available to start work immediately and cannot be subject to a notice period due to the temporary nature of the assignment.

Key Vacancy Information

Wath-upon-Dearne, Rotherham, Equivalent Salary 26,000 – 27,500, 37.5 Hours Per Week Monday to Friday, 8:30am – 4:30pm, 3-Month Temporary Assignment, Immediate Start Required

Your New Role

Working as part of a busy and friendly team, you will be responsible for providing a professional front-of-house service whilst supporting a range of administrative and customer service functions.

  • Meeting and greeting visitors, customers and contractors
  • Managing the reception area and maintaining a professional front-of-house environment
  • Handling incoming telephone calls and directing enquiries appropriately
  • Managing visitor sign-in procedures and meeting room bookings
  • Providing facilities administration support
  • Processing incoming and outgoing post and deliveries
  • Responding to customer enquiries via telephone and email
  • Supporting the customer service team during busy periods
  • Assisting with maintenance-related calls and service requests
  • Updating internal systems and maintaining accurate records
  • Providing general administrative support to the wider business

What You’ll Need to Succeed

  • Previous experience within reception, administration or customer service
  • Confident and professional communication skills
  • Excellent customer service approach
  • Strong organisational and multitasking abilities
  • Good IT skills including Microsoft Office
  • Ability to work effectively in a fast-paced environment
  • A proactive and flexible attitude

What You’ll Get in Return

  • Immediate start opportunity
  • Competitive hourly rate equivalent to 26,000 – 27,500
  • Full-time hours, Monday to Friday
  • Valuable experience within a reputable organisation
  • Friendly and supportive working environment
  • On-site parking

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Posted: September 12th, 2026