Banking Fraud Support Specialist

Firstsource Solutions Limited is hiring a Customer Service Representative to support customers by phone, focusing on potential fraud in banking and providing guidance with empathy. The role is onsite in Derby, with a 37.5-hour work week and varied shifts from 7am to 11pm, Monday through Sunday.

Experience in financial services or contact centres, strong communication skills, and the ability to navigate multiple systems are essential for delivering compliant, high-quality customer service.

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