FinTech Customer Experience Specialist (Hybrid)

Jaja Finance in Manchester is seeking a Customer Service Agent to join a fast-paced, hybrid team. You will support customers by phone and other channels, helping them access our products and services with empathy and clarity.

The role emphasizes problem solving, collaboration, and continuous improvement in a growing consumer finance business. You will work two days per week in the Manchester office, with a focus on delivering excellent customer experiences while adhering to SLAs and policies.

#J-18808-Ljbffr…