Multilingual Customer Support Specialist (Hybrid)

Busuu is seeking a motivated Customer Service Representative to handle user queries in English and French or German or Turkish. You will respond to emails and live chats, hit SLAs, and maintain high customer satisfaction with upselling where appropriate.

Using Zendesk, you will resolve issues from bugs to refunds, escalate when needed, and help improve processes in a fast-growing EdTech environment. Empathy and clear communication are essential.

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