Dutch Inbound Sales & Customer Service Agent

Dutch Speaking Inbound Sales & Customer Service Agent

Location: Hybrid from London Office

Job Type: Temporary to Permanent

Pay Rate: £12.79 per hour

Working Hours

• Monday to Friday
• 08:00 – 16:00
• 12:00 – 20:00Saturday & Sunday
• 08:00 – 18:00

We are currently seeking enthusiastic and results-driven Dutch Speaking Inbound Sales & Customer Service Agents to support customers of Centre Parcs, Pierre et Vacances and Maeva. If you have a passion for sales, enjoy speaking with customers, and thrive in a target-driven environment, we’d love to hear from you.

What You’ll Be Doing

• Handling inbound sales and customer service enquiries.
• Converting customer enquiries into confirmed holiday bookings.
• Identifying opportunities to upsell upgrades, activities, extended stays, and additional products.
• Managing booking amendments, cancellations, and confirmations.
• Delivering outstanding customer service while achieving individual and team performance targets.
• Building rapport with customers and creating memorable holiday experiences.

What We’re Looking For

• Fluent Dutch and English language skills.
• Proven sales experience, ideally within travel, hospitality, retail, telecommunications, or contact centre environments.
• Strong ability to influence, convert, and close sales opportunities.
• Excellent communication and relationship-building skills.
• Self-motivated with a passion for achieving and exceeding targets.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and multitasking abilities.
• Understanding of contact centre KPIs and performance measures.

What You’ll Receive

• £12.79 per hour.
• Temporary to permanent opportunity.
• Full training and ongoing support.
• Remote working environment.
• Opportunity to join a global organisation with excellent career development prospects.
• A fun, customer-focused team culture.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

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