Guest Experience Associate — Luxury Front Desk Hub

The Chancery Rosewood is seeking a Service Centre Associate to be the voice of the hotel, connecting guests with every department across the property in Mayfair. You will handle calls and digital inquiries with warmth, clarity and efficiency, while upholding brand standards and ensuring a seamless guest experience.

In this role you will own guest requests from first contact to resolution, maintain accurate information flow between teams, and contribute to continuous learning and the overall

#J-18808-Ljbffr…