Visitor Experience & Operations Leader

Company: National Trust
Apply for the Visitor Experience & Operations Leader
Location: Royal Tunbridge Wells
Job Description:

National Trust’s Scotney Castle and Sissinghurst Castle Gardens property group is seeking a senior operations leader to drive visitor experiences on-site. You’ll deputise for the General Manager, run visitor operations and shape plans to grow income from admissions, events and membership.

You’ll lead teams, manage rotas and budgets, and work with partners to tell engaging stories to diverse visitors. You’ll recruit, coach and develop staff and volunteers, fostering a positive workplace and

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Posted: September 12th, 2026