Rail Customer Experience Lead – Multi-Location

NRG Resourcing Ltd is seeking an experienced Customer Experience Team Manager to lead a multi-location team from London Euston, guiding customer-facing operations and adjacent teams to deliver exceptional service.

The role emphasizes coaching, stakeholder engagement, and safety-critical performance, with on-call duties and travel across three sites. A background in rail or safety-critical environments is advantageous but not essential.

#J-18808-Ljbffr…