Resident Services Manager: Lead & Elevate Community Care

Black Country Housing Group is seeking a Resident Services Manager to lead a frontline housing team and ensure a responsive, professional service for residents across our communities.

You will develop staff, manage complex cases, and drive performance using customer insight and data analysis, while ensuring compliance with housing legislation and safeguarding practices. The role offers an opportunity to influence BCHG’s resident success strategy.

#J-18808-Ljbffr…