Automotive L1 Agent Team Lead & Project Manager

MSX International is seeking an Automotive Technical Specialists Team Leader to oversee Level 1 Agent operations in-country. You will lead, coach and align the Level 1 Agent team with MSX standards and client expectations to deliver high-quality support and incident handling.

As part of the role, you will manage performance, governance and reporting, fostering continuous improvement and collaboration with the client and central MSX teams to drive value and growth.

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