On-Site IT Field Engineer – Public Sector Support

Agilisys is seeking a Field Support Engineer to deliver high-quality IT support across the Sefton partnership. You will diagnose issues, resolve incidents and support project activity, both remotely and on site, under the guidance of the Field Engineering Team Leader.

You will provide hardware support for laptops, desktops, tablets and mobile devices, manage requests through the Service Management System, and ensure service delivery meets SLAs and customer expectations while contributing to

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