National Account Manager

Company: Lucy Walker Recruitment
Apply for the National Account Manager
Location: West Yorkshire
Job Description:

Our client is an established healthcare business who manufactures and supplies quality, affordable healthcare solutions across a broad range of categories to major retailers, the NHS, and institutional customers.

We are working with them exclusively to recruit a National Account Manager to own and accelerate growth in their Away From Home / Out of Home channel.

The price point and quality of their product is a clear advantage over other more well-known brands in their space, and they are ready to launch into schools and care homes. We seek to recruit a candidate who knows how to open doors, build relationships with the right decision-makers, and take the products direct to the end-user.

Day to day you will:

  • Have full channel P&L responsibility including forecasting, budgeting, and delivering sustainable, profitable growth.
  • Identify and secure contracts with schools, care home groups, and healthcare institutions.
  • Implement a direct-to-end-user strategy as you will have previous experience within this area.
  • Expand the portfolio, driving range expansion within existing accounts.
  • Work with marketing, R&D, supply chain, and procurement to deliver value engineering and product innovation.
  • Lead and mentor a small AFH team as the channel grows.

Your Experience:

  • Away From Home (AFH) channel expertise – you have proven experience selling non-retail into healthcare, facilities management, or institutional environments.
  • You will have a strong track record of identifying, winning, and growing new accounts from scratch.
  • You will know who to speak to in schools (Headteachers, School Business Managers, School Nurses) and care homes (Group Procurement Leads, Clinical Directors, Home Managers) – not just facilitators.
  • You will have experience working with or alongside large UK distribution groups such as EVO, Bunzl, PHS, Lyreco, Jangro, and NHS Supply Chain.

About you:

If you are a strategic account leader who knows the AFH landscape inside out – we want to hear from you!

You understand that in this channel, you’re not just selling a product – you’re solving a problem.

You know that cost-per-person matters more than unit price.

You know that schools are budget-tight and need quality at the right price.

You know that care homes need clinical credibility and a partner who understands their challenges.

You have the network, the knowledge, and the determination to open doors.

The Culture

This is a collaborative, open, and supportive environment. The leadership team is accessible and the owner encourages a “solutions-first” mindset. You will be joining a team that values transparency and teamwork. You will be welcomed into a business that genuinely supports its people and backs them to succeed.

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Posted: September 12th, 2026