Customer Service Team Leader – Lead, Coach & Drive Growth

Company: Macfarlane Packaging
Apply for the Customer Service Team Leader – Lead, Coach & Drive Growth
Location: Reading
Job Description:

Macfarlane Packaging in Reading (Tilehurst) is hiring a Customer Service Team Leader to head our local office-based team, ensuring high-quality customer service, strong commercial performance and effective day-to-day supervision.

You will drive sales growth across existing accounts, improve quotation conversion and collaborate with field sales, operations and logistics to hit targets, while coaching colleagues and building a high-performance culture.

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Posted: September 12th, 2026