Prestige Fire Safety are a local fire protection company, based in Cambridge. whoprovide a full range of products and services to ensure your commercial premises or home remains safe and sound includingfire extinguisher installation and servicing,commercial and residential fire alarm installation and servicing,passive fire protection installations(firestopping,fire doors, partition walls andfire curtains),intruder alarm installation and servicing,CCTV installation and servicing,access control systems,fire wardenandfire awareness training,fire hydrant testing,fire risk assessments,fire stopping surveysandfire door surveysto name just a few, covering Cambridge, Newmarket, Ely and surrounding areas in East Anglia.
The Projects Assistant will provide administrative and operational support to ensure the smoothdelivery of Prestige Fire Safety projects and services. The role involves coordination,documentation, customer liaison, and process improvement to support both active and passive fireprotection works.
Main Duties & Responsibilities
Duties will include, but are not limited to, the following:
- Acting as a key point of contact for firestopping works, compartmentation surveys, firedampers and fire risk assessments
- Liaising with suppliers and clients to coordinate works and resolve queries
- Preparing and sending quotations using company software systems
- Scheduling fire risk assessments, compartmentation surveys, fire damper works andfirestopping works
- Compiling Operation & Maintenance (O&M) manuals for passive and active fireinstallations
- Raising and sending invoices upon job completion
- Raising purchase orders and procuring materials and equipment
- Maintaining company accreditations and supporting compliance requirements
- Developing and implementing improved processes to enhance workflow efficiency
- Managing own diary to ensure all assigned tasks and deadlines are met
- Completing customer pre-qualification questionnaires (PQQs) and associated compliancedocumentation
- Monitoring and managing customer portals to ensure timely updates and responses
- Identifying cross-selling opportunities where clients may benefit from additional PrestigeFire Safety services
- Participating in relevant training courses to expand technical knowledge and professionalqualifications
Candidate Requirements:
The ideal candidate will have at least 1-2 years admin experience and be able to demonstrate the following skills, experience and attributes:
- Confidence/ability to speak to customers and engineers
- Excellent communication and interpersonal skills, with the ability to build strong workingrelationships with clients, suppliers, and internal teams
- Ability to work independently and collaboratively in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
- Client-focused approach with strong written and verbal communication skills
- Strong attention to detail and commercial awareness
- Ability to manage and prioritise workload effectively with minimal supervision
- Full UK driving licence
- Strong problem-solving skills and the ability to meet deadlines
Conditions:
- 40 hours per week (flexibility to be agreed with the Director)
- Employer pension contribution: 3%
- 28 days’ annual leave (inclusive of bank holidays)
- Statutory Sick Pay
- Tablet/Laptop
- Phone Allowance (£20 per month)
- Professional development opportunities, including access to free eLearning Platform – 100+
Courses to choose from
Collaborative and inclusive work environment
Closing Date
The closing date for this job offer is on 09/10/2026
Location
This job is located inBurwell, Cambridgeshire
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